3kk Privacy Policy
Your personal information is of the highest importance to us. Learn in detail how we collect, store, and protect your data in this policy.
Last Updated: January 2026 Updated
This privacy policy applies to all users of the 3kk platform. By using the site, you are considered to have agreed to this policy.
Introduction and Purpose
3kk is a trusted online betting and casino platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy explains how 3kk collects your personal information, how it is used, under what circumstances it may be shared with third parties, and what measures we take to protect your rights.
This policy applies to the 3kk website, mobile application, and all related services. When you create an account on 3kk or use our services, you consent to the terms of this privacy policy.
We believe that transparency and trust are the foundation of a long-term relationship. That is why we are presenting this policy in clear and simple language, so you can use our platform while staying fully informed.
Information We Collect
3kk may collect your information through various means. Below is a detailed description of the types of information we collect:
Registration and Account Information
When you create an account on 3kk, we collect the following information:
- Full name (as per national identity card)
- Date of birth (for age verification — for those aged 21 or above only)
- Email address
- Mobile number
- Preferred username and password
- Residential address
Identity Verification Information
To meet security and legal requirements, we may request the following information through the KYC (Know Your Customer) process:
- National Identity Card (NID) or passport copy
- Driving license
- Proof of current address (utility bill, bank statement, etc.)
- Proof of payment method (bKash, Nagad, or Rocket account details)
Financial Transaction Information
We maintain records of financial transactions to process deposits and withdrawals. This includes the transaction amount, date, time, and payment method details.
Technical and Usage Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identification information
- Browser type and operating system
- Login and logout times
- Pages visited and patterns of service usage
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
3kk uses your personal information only for specific, lawful, and clearly defined purposes. We may use your information for the following reasons:
| Purpose | Description |
|---|---|
| Account Management | To create, verify, and keep your account secure |
| Service Delivery | To operate betting and casino services without interruption |
| Financial Transactions | To process deposits, withdrawals, and bonus payments |
| Customer Support | To provide 24/7 live chat and email support |
| Security and Fraud Prevention | To prevent illegal activity, fraud, and money laundering |
| Legal Compliance | To comply with applicable laws and regulations |
| Personalized Experience | To present content and offers based on your preferences |
Data Sharing and Disclosure
3kk does not sell your personal information. However, in certain circumstances we may share information with trusted third parties:
Service Provider Partners
We work with trusted service providers who help operate our platform — such as payment processors (bKash, Nagad, Rocket), IT infrastructure providers, and cybersecurity specialists. Only the information necessary for them to perform their work is shared with these partners.
Legal Obligations
If disclosure of information is required under a court order, government directive, or applicable law, we are obliged to do so. In such cases we will always try to inform you in advance, where legally permitted.
Fraud and Illegal Activity Prevention
If there is suspicion of financial fraud, money laundering, or any other illegal activity, we may share information with the relevant authorities.
Business Transfers
In the event of a company merger, acquisition, or asset sale, your information may be transferred to new ownership. In such cases the new party will be required to comply with this privacy policy.
Cookies Policy
Cookies and similar tracking technologies are used on the 3kk website. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, carry out security checks, and deliver core services. These cookies cannot be disabled.
Performance and Analytics Cookies
These cookies are used to monitor site performance and improve user experience. They collect information about page visits, click patterns, and other usage data.
Functionality Cookies
These cookies are used to remember your preferences such as language selection and account settings.
You can control many types of cookies through your browser settings. However, please note that disabling cookies may cause some features of the site to not work properly.
Data Protection Measures
3kk has adopted industry-standard security measures to protect your personal information:
- SSL Encryption: All data transmission on our platform is secured through 256-bit SSL encryption. This ensures that your information cannot be read or altered by third parties.
- Firewall and IDS: Our servers are protected by advanced firewalls and intrusion detection systems.
- Two-Factor Authentication: We offer two-factor authentication (2FA) to keep your account secure.
- Regular Security Audits: Regular security audits are conducted on our systems and any vulnerabilities are resolved quickly.
- Access Control: Only authorized staff can access your sensitive information, and all access is logged.
- Data Encryption: All stored sensitive information is kept in an encrypted state.
Our security team monitors systems 24 hours a day, 7 days a week and responds quickly to any security incidents.
Data Retention Period
3kk retains your personal information only for as long as necessary. When determining the retention period, we consider the following:
- All information is retained while your account is active.
- Even after account closure, certain information may be kept for a period of time to meet legal obligations.
- Financial transaction records are retained in accordance with applicable legal requirements.
- Once the required period has passed, information is securely deleted or anonymized.
Your Rights and Controls
As a 3kk user, you have certain important rights over your own information:
Right to Access
You may request a copy of the personal information we hold about you. We will fulfill this request within a reasonable time.
Right to Rectification
If there are any errors or inaccuracies in your information, you may request a correction. This can be done through your account settings or by contacting our support team.
Right to Erasure
In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained for a specific period due to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for certain purposes, particularly in the case of marketing communications.
Right to Data Portability
You may receive your personal information in a structured, commonly used format.
To exercise these rights, please contact our support team. We will try to respond to your request within 30 business days.
Protection of Minors
3kk is a platform exclusively for those aged 21 or above. We never intentionally collect any personal information from minors.
Age is verified during the registration process. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the collected information.
If you believe a minor is using our platform, please notify our support team.
Changes to the Policy
3kk may update this privacy policy from time to time. Changes may occur due to updates to our services, legal requirements, or security improvements.
If any significant changes are made, we will send a notification to your registered email and note the date of the change at the top of the page. Continued use of the platform after a policy change will be considered as your consent to the updated policy.
We recommend that you visit this page regularly to stay informed about the latest privacy policy.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated privacy team is ready to answer all your questions.
Email: [email protected]
Live Chat: Active 24/7 — support available in Bengali
Response time: typically within 24-48 business hours (email); instant via live chat
To learn more about us or read the platform's terms, visit our About Us page or Terms and Conditions page. To learn about responsible gaming, visit our Responsible Gaming page.